Privacy Policy

PRIVACY POLICY

Last Updated: May 2026

Welcome to METAL NAILS (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our waitlist, purchase products, or interact with our services.

By using this website, you agree to the practices described below.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Social media usernames (if voluntarily provided)

Custom Fit Information

To create custom-fit products, we may collect:

  • Nail sizing information

  • Impression kit results

  • Fit preferences

  • Product customization requests

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders

  • Deliver products and fit kits

  • Provide customer support

  • Improve our products and website

  • Send updates about launches, promotions, and releases

  • Manage waitlists and memberships

  • Prevent fraud and unauthorized activity

3. EMAIL & MARKETING COMMUNICATIONS

By joining our waitlist or subscribing to our newsletter, you agree to receive marketing emails from METAL NAILS.

You may unsubscribe at any time using the unsubscribe link included in our emails.

4. PAYMENT INFORMATION

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.

5. COOKIES & ANALYTICS

We may use cookies and analytics tools to improve website functionality and user experience.

These tools may collect browsing behavior and interaction data.

6. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders

  • Operate our website

  • Provide marketing services

  • Comply with legal obligations

7. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your information

  • Correct your information

  • Request deletion of your information

  • Opt out of marketing communications

To make a request, contact us at:

[metalnailsnyc@gmail.com]

9. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated effective date.

12. CUSTOM PRODUCTS & FINAL SALE POLICY

Due to the personalized nature of our products, all custom-made METAL NAILS pieces are final sale.

This includes:

  • Custom-fit nail sets

  • Personalized sizing

  • Engraved products

  • Made-to-order pieces

  • Custom precious metal orders

Because each product is handcrafted specifically for the customer, we do not accept returns, refunds, or exchanges on custom orders.

Customers are responsible for submitting accurate sizing and fit information during the ordering process.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at [metalnailsnyc@gmail.com].

13. CONTACT

For questions regarding this Privacy Policy, contact:

METAL NAILS
[347-761-2804]
[metalnailsnyc@gmail.com]